You can find us in Soho NYC!
旗舰店地址:409 Broome St, New York, NY 10013, USA
如果您不在纽约地区,请查看我们的经销商以找到您附近的商店。请注意:这些商店可能不会提供所有款式,因此欢迎您来信至hello@graymattersnyc.com或拨打 +1 (929) 295-0303与客服联系,我们可以协助确认离您最近的商店是否有您喜欢的款式。
Gray Matters is pleased to accept return requests within 14 calendar days from the order delivery date, however, please note that eventual restocking or shipping fees will be applied to return requests.
Please refer to the section "COST & TIMING" in the "SHIPPING & RETURNS" page for country specific fees.
For exchanges, please email us on hello@graymattersnyc.com requesting the desired size/color/style change. We will provide further instructions on how to complete the exchange without placing a new transaction.
For more information, please read carefully the "SHIPPING & RETURNS" page.
如果您想修改或取消您的订单,请附上您的订单号来信至hello@graymattersnyc.com。我们将尽一切努力满足您的要求,但是,如果您的订单已经发货,我们的正常退货政策将生效。
Product prices are displayed exclusive of all taxes and duties. We charge retail tax for orders shipping to New York State (8.875% of order total). We are unable to calculate the exact amount of duties and taxes your order may incur, as these charges are imposed directly by the ship to country determined by your local customs authority.
For more information, please read carefully the "DUTIES & TAXES" section of our "SHIPPING AND RETURNS" page.
您不需要帐户即可下订单,但是创建帐户后,您可以查看订单历史记录,保存运送信息并管理愿望清单。请至我们的“帐户”页面开始体验吧!
如果您住在纽约地区,您可以在结账时选择在纽约的Flagship Store取货以安排当天取货。
For customers outside the NYC area, we offer domestic UPS Next Day Air for a $40 flat rate.
请参考在每个产品頁中的尺码表。如果您需要其他尺码选购的建议,请随时与客户服务联系:hello@graymattersnyc.com或 +1 (929) 295-0303,我们将尽力为您提供帮助。
批发定价适用于我们的零售合作伙伴。如果您有兴趣在您的商店销售 Gray Matters,请联系sales@graymattersnyc.com了解更多信息。
Gray Matters 不提供价格匹配或调整。您可以订阅我们的电子报和thegrayroom.shop以获取有关优惠和其他促销活动的公告。
如果您的订单是送礼用途,欢迎来信至hello@graymattersnyc.com或拨打 +1 (929) 295-0303 联系客服并告知礼品包装需求,我们将尽力为您提供帮助。