Shipping & Returns

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US
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As a global brand, we understand how important it is to get your order delivered to you as soon as possible and return it in case things don't work
SHIPPING
Free shipping for orders over $400 USD. $15 USD shipping for each pair for orders below $400 USD.
UPS GROUND
FREE
1-5 business days after processing. 1 business day for the NYC area.
UPS 2 DAY
$25
1-2 business days after processing.
UPS NEXT DAY
$45
1 business day after processing.
RETURNS
If you are not satisfied with your order, you may request a return within 14 days of receiving the item. You will then have 7 days following your request to mail the return. You may choose between: 1. Store credit in the the full amount of your purchase or 2. Refund to original payment method with a 4% deduction (full price items only). Sale items and items purchased with a discount code are only eligible for store credit with a $20 fee per returned unit.
DUTIES + TAXES
Sales tax will be included on orders shipping to customers in New York State.

Size Guide

Mildred Classic in Nero

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$495
$495

The signature style of Gray Matters, Mildred Classic is popular the world over since the launch of our brand in 2016.

The V-neckline and distinctive cube-shaped heels make Mildred stand apart from other classic pumps. The soft nappa leather allows for all day comfort.

The modern pumps feature a cushioned insole, leather outsoles and a versatile almond-toe shape.

Every pair includes an additional set of heel caps.

MADE IN ITALY

HEIGHT: 1.7“ / 45mm 

FIT: True to size if you have a standard arch/ instep. Size up half a size for high arch/ instep.

MEASUREMENTS: Find the width and length by size here.


Shipping & Returns

Size Guide | Contact Us | Flagship Store

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